Emergency Customer Assistance Program for COVID-19 Relief
The San Francisco Public Utilities Commission is here to support our customers during these challenging times. We recognize that many of our Hetch Hetchy Power customers may be facing economic hardship as a result of COVID-19 or the City’s shelter-in-place order.
Hetch Hetchy Power residential customers may be eligible for a 30% discount on their electricity bill through the SFPUC’s Emergency Customer Assistance Program. Learn more>>
Questions? Call us at (415) 551-4720. Customer service is available in multiple languages Monday through Friday, 8 a.m. – 5 p.m.
The San Francisco Public Utilities Commission owns and operates Hetch Hetchy Power, which represents some of the cleanest energy available in California.
For over 100 years this system—which utilizes the gravity flow of the City’s water from source to tap—has operated without producing any carbon emissions nor any radioactive byproducts. Hetch Hetchy Power energizes vital San Francisco services as well as a growing number of residential and commercial customers. In all, we provide nearly 20% of San Francisco’s total electricity.
Any municipal facility and many large commercial and residential developments are eligible to be Hetch Hetchy Power customers, providing an independent alternative to PG&E and Direct Access.
Interested in learning more about where Hetch Hetchy Power comes from? View our 2019 Product Content Label and discover the Hetch Hetchy Power system.
Meet Some of Our Current Customers
- Digital Realty
- San Francisco Muni
- San Francisco International Airport
- Zuckerberg San Francisco General Hospital
- City Hall
- San Francisco Transbay Terminal
- The Shipyard businesses and residences at Hunter's Point
Access your account online, view rates, contact us with questions, and learn more about our solar and energy efficiency program offerings.
If you are a property owner or developer, what can you expect as a Hetch Hetchy customer? From the design phase to implementation, we're here for you.
Learn about our 100% greenhouse gas-free energy portfolio, which includes hydroelectric, biogas, and solar power.